Privacy Policy
This Privacy Policy explains how Angelo’s Cleaning Inc (“Angelo’s,” “we,” “us,” or “our”) collects, uses, shares, and protects information when you visit or interact with angeloscarpet.com (the “Site”) and when you communicate with us about our services.
- What we collect: information you provide (name, email, phone, address, service details) and certain information collected automatically (IP address, device/browser info, cookies).
- Why we collect it: to provide services, respond to requests, operate the Site, prevent fraud, and measure marketing performance.
- Advertising & measurement: we use or may use Google Ads tracking (including remarketing) and may use Enhanced Conversions (hashed customer data) if enabled.
- Meta Pixel: this Site uses a Meta/Facebook pixel for ad measurement and remarketing.
- Forms security: forms may be protected by Google reCAPTCHA (or similar tools) to reduce spam.
- No sale for money: we do not sell personal information for money.
1) Who We Are & Contact
Angelo’s Cleaning Inc
312 Bridge Street
Phoenixville, PA 19460
Phone: 610-935-7557
For privacy questions or requests, contact us at: cu*******@***********et.com (this inbox is monitored for customer support and privacy requests).
Scope note: This policy applies to information collected through angeloscarpet.com. If you visit our other domain angeloscleaning.com, please review the privacy policy published on that site as well.
2) Information We Collect
A. Information you provide to us
We may collect information you choose to share, such as:
- Contact information (name, email address, phone number)
- Service information (service type requested, service address, scheduling details, and notes)
- Communications (messages you send through forms, email, chat, or phone)
- Feedback (reviews, ratings, and comments you provide)
- Job applications (if you apply for a job, we may collect contact details, work history, and information you submit as part of the application)
B. Information processed through scheduling/quote tools
Some “order online,” “book,” or “check prices” buttons may send you to a scheduling/quote system hosted on another domain (for example, angeloscleaning.fittlebug.com). The information you submit there may be collected and processed by that provider and shared with us so we can respond to your request and provide service. That provider’s privacy practices may also apply.
C. Payment-related information
If you pay electronically, payments may be processed by third-party payment providers. We generally do not store full payment card numbers on our own servers. Payment providers may collect payment details and identifiers to process transactions and help prevent fraud.
D. Information collected automatically (cookies, device data, usage data)
When you visit our Site, we and our service providers may automatically collect:
- Log and device data (IP address, browser type, device type, operating system, referring pages)
- Usage data (pages viewed, links clicked, time spent, errors, basic interaction data)
- Approximate location inferred from IP address (not precise GPS unless you explicitly allow it)
- Cookie and tracking data (see Section 4)
E. Information we may receive from third parties
We may receive information from vendors that help us run our business (for example: scheduling/quote tools, analytics providers, advertising/measurement providers, payment processors, and review/reputation tools). This may include aggregated reporting about ad performance or website traffic.
3) How We Use Information
We use information to:
- Provide, schedule, and manage services
- Respond to inquiries, requests, and customer support
- Send operational communications (appointment confirmations, reminders, service updates)
- Request feedback or reviews after service
- Improve and maintain our Site, systems, and customer experience
- Detect, prevent, and investigate fraud, abuse, and security issues
- Comply with legal obligations and enforce our agreements
Marketing communications
If you opt in (or where permitted by law), we may send promotional emails or texts about specials or offers. You can opt out of marketing emails using the unsubscribe link in the email. You can opt out of SMS by replying STOP. Consent to receive marketing texts is not a condition of purchase.
4) Cookies, Analytics & Advertising
A. Cookies and similar technologies
We use cookies and similar technologies (such as pixels, tags, scripts, and device identifiers) to operate the Site, remember preferences, understand traffic, and support advertising and measurement. Cookies are small text files stored on your device. Some of these technologies are set by us (first-party) and some are set by our vendors (third-party).
B. Google Tag Manager
We use Google Tag Manager to deploy and manage website tags. Tag Manager itself is a tag management system. Tags deployed through it may be used for analytics, advertising measurement, and remarketing depending on our configuration.
C. Google Ads remarketing & conversion measurement
- We use remarketing to advertise online.
- Third‑party vendors, including Google, may show our ads on sites across the Internet.
- Third‑party vendors, including Google, use cookies and/or device identifiers to serve ads based on your past visits to our Site.
- These tools may also be used to measure advertising performance (for example, whether an ad led to a phone call or a form submission).
- We may also use call conversion measurement (such as call tracking numbers) to understand which marketing campaigns drive calls.
D. Enhanced Conversions (if enabled)
If we enable Google Ads Enhanced Conversions, we may share limited first‑party customer information (such as an email address or phone number you provide) with Google in a privacy‑protective format (typically hashed) so Google can perform ads measurement services on our behalf and help measure conversions more accurately. Where legally required, we obtain consent for this processing.
E. Meta Pixel (Facebook Pixel)
This Site uses the Meta Pixel (also known as the Facebook Pixel) to help measure the effectiveness of our ads and support remarketing. Meta may use cookies or similar technologies to collect or receive information from our Site and elsewhere on the internet and use that information to provide measurement services and deliver targeted ads.
If enabled, Meta features like “advanced matching” may use hashed identifiers (such as an email address you provide) to improve measurement and matching.
F. Google reCAPTCHA on forms
Forms on our Site may be protected by Google reCAPTCHA (or similar tools) to help prevent spam and abuse. reCAPTCHA is subject to Google’s Privacy Policy and Terms of Service.
G. Consent where required
Some jurisdictions require consent before using certain analytics/advertising cookies or device identifiers (for example, for visitors located in the EEA/UK/Switzerland). Where required by law, we seek legally valid consent (for example via a cookie banner/consent tool). You can withdraw or change your cookie choices at any time using the consent tool (if present) and/or your browser/device settings.
H. Your choices: how to control cookies and interest‑based ads
You can manage or limit cookies and interest‑based ads in several ways:
- Browser settings: delete or block cookies (some Site features may not work properly if you block required cookies).
- Google Ads Settings (personalized ads): https://adssettings.google.com/
- Network Advertising Initiative opt‑out: https://www.networkadvertising.org/choices/
- Digital Advertising Alliance opt‑out: https://optout.aboutads.info/
- Meta ad preferences: https://www.facebook.com/adpreferences/ad_settings
- Device settings: you can also control interest‑based ads via your device settings (for example, resetting or limiting your mobile advertising ID).
I. Google transparency links
Learn more about how Google uses information from sites or apps that use its services:
J. We do not intentionally send direct identifiers through website tags (PII protection)
We do not intentionally share information that directly identifies you (such as your name, email address, or phone number) with advertising platforms through our website tags. We take steps designed to avoid sending personally identifiable information in website URLs (including query strings), form responses, or other tracking data. If you believe personal information may have been transmitted in error through website tracking, please contact us using the information in Section 1.
6) Data Retention
We keep personal information as long as reasonably necessary for business and operational purposes, including providing services, maintaining records, resolving disputes, enforcing agreements, and complying with legal obligations. Retention periods vary based on the type of information and why it was collected.
7) Security, Children’s Privacy, Links
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission over the Internet or storage is 100% secure.
Children’s privacy
Our Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Links to third-party sites
Our Site may link to third-party websites or tools (for example, online booking/quote tools). Their privacy practices are governed by their own policies, not ours.
8) Your Choices & Privacy Rights
A. Marketing choices
- Email: use the unsubscribe link in marketing emails.
- SMS: reply STOP to opt out, or reply HELP for help.
B. Cookie & advertising choices
You can manage cookies and opt out of certain interest‑based ads using the tools and links in Section 4H.
C. Access, deletion, and correction requests
Depending on where you live, you may have rights to request access to, deletion of, or correction of certain personal information. To submit a request, email cu*******@***********et.com with the subject “Privacy Request” and include enough information for us to verify and respond.
D. Global Privacy Control (GPC)
Some browsers and extensions provide a “Global Privacy Control” (GPC) signal. Where required by applicable law, we will treat GPC signals as requests to opt out of certain targeted advertising for the browser/device that sends the signal.
9) SMS/Text Messaging Policies
If you opt in to receive text messages from us, your SMS data is handled under our SMS-specific policies:
10) Updates to This Policy
We may update this Privacy Policy from time to time. The “Last Updated” date at the top indicates when changes were last made. Continued use of the Site after changes means you accept the updated policy.
Questions? Contact us at cu*******@***********et.com or call 610-935-7557.